“We just love our transcription service but they have a very hard time hearing our files; why is that?” This was the question of one medical office.

You would be surprised how often this problem comes up, or perhaps you wouldn’t be. Here are a few reasons for poor dictation quality—which results in poor transcription quality:

“I’m sorry but my baby’s sick; I won’t be able to do your work today.” or “We’re going to the beach Monday, so I won’t be working next week.” or “Oh, didn’t I tell you I was pregnant?” or “Bob and I have broken up; I’m moving back to Montana to be with mom.” These are but a few of the dreaded words for the client who went for the “low price” but ended up getting a low blow instead. Can it happen to you? You bet, if your medical transcription service is simply too small to deal with issues like this from their own staff.